Privacy Policy

Introduction

Welcome to https://ai-coach-rating-analysis-over-time.livebursts.com (hereafter referred to as “AI Coach,” “we,” or “our”). We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products (collectively, our “Platform”).

Scope

This policy covers all aspects of your interaction with AI Coach, including but not limited to:

Our official website located at https://ai-coach-rating-analysis-over-time.livebursts.com.
Any mobile applications or software developed and maintained by AI Coach.
Services provided through our Platform, such as data analytics, user support, and subscription-based features.
Communication channels established between users and AI Coach, including email, phone calls, and text messages.

Please note that this Privacy Policy does not extend to third-party platforms or services linked from our Site or applications. These external services are governed by their respective privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

When you engage with AI Coach in the ways described above, we may perform the following processing activities:

Account Creation and Management: We collect and store account-related information such as your name, email address, and password when you create an account on our Platform.
Payment Processing: If you make purchases or subscribe to our services, we process payment information, including card details and billing addresses, through secure third-party payment gateways.
Data Analytics: We utilize various technologies, including cookies and web beacons, to gather data about your usage of our Platform for the purpose of improving our services and tailoring content to your preferences.
Communication: We may contact you via email or other channels to provide updates, newsletters, or promotional offers, unless you have opted out of such communications.

Personal Data Collection

The types of personal data we collect are categorized as follows:

Account Information: This includes your name, user ID, and password hash (for security purposes).
Payment Information: Credit card numbers, expiration dates, and billing addresses used for transactions on our Platform.
Financial Data: We may collect banking details if you choose to link your bank account for seamless payments.
Purchase History: Details of products or services purchased through our Platform.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your device when you access our applications.
Location Data: With your consent, we may gather data about your location to provide personalized content and services.
Feedback and Reviews: Any comments, reviews, or ratings you submit on our Platform.
Social Media Information: If you choose to connect your social media accounts to AI Coach, we may access and store relevant information from those accounts (subject to their respective privacy policies).
Product Interaction: Details of how you interact with products on our Platform, such as product views, clicks, and purchases.

We collect this data through various methods: user input forms, order forms, online surveys, device tracking technologies, analytics tools, and third-party data feeds.

Cookies and Similar Technologies

AI Coach uses cookies (small text files stored on your browser) and similar technologies for the following purposes:

Strictly Necessary: These ensure the basic functions of our Platform, such as enabling you to log in and navigate through secure areas.
Preferences: Cookies store your preferences and settings to personalize your experience on our Site.
Analytics: We use analytics cookies to track website usage, measure performance, and understand user behavior to enhance our services.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, we will delete or anonymize your personal information, except where we are legally obligated to preserve it.

Your Rights and Choices

Depending on your location, you have various rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with its copy.
Rectification: If your information is inaccurate or incomplete, you can ask for its correction.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
Restriction: You may choose to restrict the processing of your data in specific situations.
Data Portability: We will provide a copy of your personal data in a structured, commonly used format upon request.
Objection: You have the right to object to certain processing activities, such as direct marketing or data processing for profiling purposes.
Non-Discrimination: You cannot be discriminated against solely on the basis of exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Privacy Policy

AI Coach reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Email: [email protected]
Postal Mail: AI Coach Privacy Team, [Address], [City, State, ZIP Code]

We are committed to responding promptly and professionally to all data-related inquiries.